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The Senior Manager, People Business Partner (PBP) Operations leads the delivery of all HR services to internal client groups to drive outstanding performance and lead the overall Peloton talent agenda. This person will provide primary support for our Distribution Centers and Global Member Support team in our Global Operations function, as well as our frontline Consumer Sales teams, including our retail locations, in our Global Business function. Success in this role comes from fostering a strong focus on culture and well-being, becoming a credible partner to business leaders, providing expert insights, and embracing resiliency, agility, and scale.
The ideal candidate is a HR partner who is passionate about delivering business impact. In collaboration with the senior leadership team, this role will focus on driving programs that ignite our talent, enrich our culture, and build leadership capability at all levels. This person will work closely with our highly collaborative Centers of Excellence teams. This role is based in our NYC headquarters with team members working a hybrid schedule- three days (3) in the office and two days (2) remotely. This role will also be required to travel as needed to our Distribution Center in Linden, NJ as well as our Global Member Support office in Plano, TX.
Responsibilities
Provide thought leadership regarding organizational and people-related strategy and execution in a globally matrixed environment to drive a high-performance culture
Assess organizational performance systemically, defining talent gaps and proposing HR solutions that support client business objectives
Coach business leaders on HR processes, including talent planning, learning and development, and performance management to promote engagement and a culture of continuous growth and development
Provide guidance and input on workforce planning, succession planning, and retention activities
Analyze trends and metrics, and collaborate with HR functional experts to develop solutions, make recommendations, and develop programs
Partner with the centers of excellence (Compensation, Talent Management, Inclusion & Impact) on key programs throughout the annual talent cycle
Partner with the Employee Relations team, Employment Legal, and other key stakeholders on the identification, escalation, risk mitigation and resolution of employee relations issues
Strengthen senior leader capabilities through 1:1 coaching to help them refine their leadership capabilities/effectiveness
Infuse inclusion practices into Peloton’s culture, fostering an environment of inclusion and support aligned to Peloton’s vision, mission, and values
Requirements
5+ years of HR business partner experience. Ability to work in a dynamic environment
Experience working with managers and experience working with engineers
Recognized as credible (garners respect, acts with integrity, keeps commitments); proactive (has a point of view, challenges assumptions, takes initiative); and a trusted thought partner (builds relationships, delivers results)
Highly collaborative work style; ability to establish relationships and partnerships at all levels of the organization
Exhibit strong leadership and influencing skills
Design, implement, and lead change management initiatives
Exhibit agility and adaptability during periods of transformation, leading teams through change with purpose, tact, poise, and patience
Critical thinking skills with the ability to take sizable problems and break them into small manageable pieces
Thoughtful experimentation with AI tools and practices
Superb judgment and integrity, including excellent decision-making skills
Ability to work both tactically and strategically to meet the needs of the business
Strong analytical skills with the ability to interpret data and metrics, using insights to make informed recommendations that drive strategic HR decisions
Experience using data to create presentations
Experience working with excel and google sheets
Experience working with a diverse international employee population and the ability to navigate global HR practices, globally preferred
Partner with leaders to cultivate an engaged workforce, ensuring they own and actively contribute to the company culture
Demonstrated business acumen, with a deep understanding of how HR strategies align with and drive overall business objectives, enabling effective decision-making and impactful talent management
Ability to travel up to 15% as required
Nice-to-haves
Proficiency in Spanish is a plus
Benefits
Medical, dental and vision insurance
Generous paid time off policy
Short-term and long-term disability
Access to mental health services
401k, tuition reimbursement and student loan paydown plans
Employee Stock Purchase Plan
Fertility and adoption support and up to 18 weeks of paid parental leave
Child care and family care discounts
Free access to Peloton Digital App and apparel and product discounts
