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Vuori is seeking a Director of Stores to lead its fast-growing store fleet and field teams. This role requires an experienced leader with high energy, excellent communication, and creative problem-solving skills. The Director will coach and mentor General Managers and District Managers, develop business strategies, and collaborate regularly with leadership and cross-functional partners. This position serves as the primary bridge between Field and HQ teams, working to maximize performance by building a world-class, customer-first experience in retail stores. Success will be measured by tangible results, including store sales, customer satisfaction ratings, and efficient back-end operations. The role involves managing multiple P&Ls, defining priorities, and driving operational improvements and efficiencies by identifying opportunities and leading cross-functional initiatives.
Responsibilities
Continuously identify and execute on opportunities to improve the in-store experience
Lead a team of District Managers throughout the Eastern region of the U.S. market.
Oversee general operations of stores and help foster an agile culture and continuous improvement mindset among General Managers & District Managers including data collection, testing, and ongoing training
Work closely with HQ partners to achieve store level targets, omni-channel objectives, and develop incentives to maximize performance
Partner closely with Vuori marketing and community teams to develop multi-channel initiatives to drive traffic, increase AOV, and generate buzz around stores
Partner with Vuori planning team to optimize store inventory, operational processes and tools
Assess business trends and actively partner with corporate stakeholders in order to strategize local growth and drive business initiatives
Be the gatekeeper of Vuori’s culture and values at the store level.
Partner with the People and Culture team to further enable the organizational health in the stores fleet in all aspects of Life at Vuori.
Collaborate with Vuori’s training and community teams to consistently refresh and enhance training materials & in-store activations.
Requirements
12+ years of retail experience, including high-level leadership with beloved brands
Ability to build relationships and earn trust across all levels of an organization
Track record of building high-performing and highly engaged teams
Strong organizational, project management, and time management skills to successfully implement strategic initiatives from initial idea through execution
Proven ability to partner cross-functionally to deliver major initiatives, with an understanding of customer experience, data analytics, growth marketing, and product
Experience leading and coaching teams, in both virtual and real-life environments
Demonstrated ability to lead and deliver on various projects, perform well under pressure, and excel in providing reliable and clear communications
Demonstrated strength as a data-driven, analytical problem solver
Relentless, entrepreneurial, execution mindset
Clear, concise, and transparent communication style, both verbal and written
Visiting stores 2-3 days per week
Willing to travel 3 times per month, including weekend and overnight travel
